What it’s essential know
- Customers are reporting synching points with their Fitbits.
- Some customers are unable to check in, whereas others aren’t seeing their steps.
- DownDetector reveals a spike in experiences as of three pm ET.
- Fitbit says it’s presently investigating the problem.
Fitbits are nice well being and health trackers, however they are not infallible and sometimes endure from outages and synching points. It appears that evidently is as soon as once more the case as customers report issues with the Fitbit app on Monday.
A number of Reddit customers have complained that they are having bother accessing their data. One consumer says they can not signal into the app, whereas one other says their knowledge has seemingly disappeared altogether. One Fitbit Premium subscriber says the app now not acknowledges their subscription though they pay month-to-month.
A fast look at DownDetector reveals that there was a steep development in outage experiences since round 3 pm ET. Luckily, the official Fitbit Help account on Twitter has acknowledged the issue, stating that it’s presently investigating the problem affecting its providers. It is unclear when the issue will probably be resolved, however we are going to proceed checking again.
We’re conscious of a difficulty affecting some Fitbit providers and are presently investigating. Thanks on your persistence.November 22, 2022
A few of the newest Fitbit smartwatches just lately obtained a fairly large replace, one that permits the gadgets to make Google Pay funds as a substitute for the native Fitbit Pay. The replace additionally contains new gestures for turning off the show and permits customers to take calls from their gadgets. These updates had been issued to the brand new Fitbit Sense 2 and Versa 4, though it appears unlikely that it’s associated to the present outage.